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Frequently Asked Questions International

  • What is the length of my franchise agreement?

    • This is dependent on commercial negotiations and the actual territory you are entering. Generally, the Franchise Agreement will be a 10 year term with a possible 10 year extension providing KPI’s are consistently met over the period of the initial term.

  • How soon after approval can I expect to open our first store?

    • This will be dependent on your availability to complete training and your selection of suitable sites. We would hope for this to be achievable within 6 months of signing franchise documentation.

  • As a Area/Master Franchisee, do I have the right to sub-franchise?

    • This will depend on your Franchise Agreement and in particular, the territory you are being granted. In most instances (provided that all compliance criteria has been met and you have shown your ability to operate company stores to our standard during your initial term), you will be able to commence sub-franchising. This will be subject to the terms set out in your Franchise Agreement you have negotiated and the territory you nominate. Some markets will be able to cater for sub-franchising whilst others may not.

  • Can I apply to operate in more than one territory?

    • This is generally dependent on the operation of your existing territory during your initial term. We will always consider applications but we need to be satisfied you have the capability to operate in more than one territory. As with sub-franchising, allocation of more than one territory may be subject to negotiations and the territories you nominate.

  • Will a deposit be required? If so, when and under what circumstances would I lose my deposit or any part of it?

    • After the initial application stage, in the event both parties choose to move forward, and a Letter of Intent has been signed, a deposit will be required. Deposit monies are refunded if the Franchisee’s application is not approved. The Franchisor may, however, deduct a reasonable amount for expenses incurred in respect to legal, training and administration. Maximum amounts that may be withheld will be set out in writing prior to any deposit being paid.

  • Is investing in a franchise risk free?

    • Any business involves risk and The Coffee Club cannot and does not guarantee the sales of a particular region or its profitability. What The Coffee Club does, is provide you with a system; a system that’s proven in the markets it currently operates.

  • Will I be expected to review your operations in Australia before entering into an agreement?

    • Australia to visit our Support Office. This should give you an understanding of the way in which our business operates in our local market. This will also provide you the opportunity to view our Australian operations.

  • I am definitely interested in The Coffee Club’s international franchising opportunities. What do I do next?

    • 1. We strongly suggest you take the opportunity to complete due diligence and learn as much as you can about The Coffee Club before submitting an application.
      2. The next step to becoming a Area/Master Franchisee is to complete the application form that can be found in the ‘Expressions of Interest’ section of this website. We will require you and your partners to complete the Non-Disclosure Agreement (NDA) section of this application before proceeding. The Coffee Club takes protection of its Brand, intellectual property and confidential information very seriously and as such we will require that you and any associates execute the NDA before entering into further negotiations. There are contact details provided on the application form to allow you to return it via post, fax or email. We will require the original to be sent via registered post. By completing the form, you give us an insight into your business goals and previous experiences.
      3. This application will be reviewed by The Coffee Club Board and negotiations will be conducted with our International Director, Mr Emmanuel Kokoris.
      4. Pending the outcome of the Board’s decision, you will then be required to visit Brisbane, Australia for final negotiations and to review our Support Office and store operations;
      5. Should both parties choose to proceed, we will provide you with a business plan template to complete a detailed analysis of how you view The Coffee Club operating in your chosen territory. The Board will review this business plan to assess your vision and planning;
      6. When both parties are satisfied with the terms, we will then prepare a ‘Term Sheet’. The Term Sheet outlines area franchise rights, Term, fees, development schedules and special conditions;
      7. We will then provide you with a copy of the Letter of Intent (LOI). Upon signing the LOI, a deposit will be required to be paid;
      8. A Franchise Agreement will be prepared and signed by both parties;
      9. The process of site selection and training will now commence. The time taken to complete this process will largely be dependent on the time taken for you to complete training and locate suitable sites; generally this can occur within 6 months.